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Monday, October 10, 2005

List or Option freaks, how to deal with both

Leader 2 Leadership - Myers-Briggs: "Two staff, one inflexible about lists and one never finishes. - a key point of difference

Does this ring a bell with you? Myers Briggs is a complex theory about preferences of the individual. "

Thursday, September 22, 2005

Leader 2 Leadership - Emotional Intelligence

Leader 2 Leadership - Emotional Intelligence: "Is emotional Intelligence just about being a people person?
There are so many successful leaders with so many different styles, how can they all be right? Is there a common thread that helps make these people great leaders?

I have been looking around me at work and there are a number of people with attributes I admire, but it was not till I read the article that I realised the common attribute. These people all showed what Goleman refers to as emotional intelligence."

Monday, August 29, 2005

Leader 2 Leadership - How to make the correct leadership decisions, fast, every time

Leader 2 Leadership - The 7 Habits of Highly Effective People: "How to make the correct leadership decisions, fast, every time".
Start with the end in mind - it's not as easy as it sounds.

The second of Covey's habits of highly effective people is called 'Start with the end in mind'

Seeing the heading, I instantly understood what this meant. 'Know your target'. In the few pages I flicked through, before reading the chapter, I saw discussions of visualisation and mission statements. I fully expected it to be an easy read, in the belief I at least, had this one all worked out.

How wrong could I be?"

Monday, June 27, 2005

Leader 2 Leadership - Situational Leadership

Leader 2 Leadership - Situational Leadership: "The three other ways to be a successful coach:

Until I found out about this, I generally coached everyone the same. Only in about one out of four cases it seemed to work. Thats because there are three other ways of coaching that I simply did not know about."

Saturday, June 25, 2005

Leader 2 Leadership - The 7 Habits of Highly Effective People

Leader 2 Leadership - The 7 Habits of Highly Effective People: "Yes, I'm concerned but what can I do about it?
*Covey's 1st Habit - Be Proactive (part 2)
The second main component of the first habit is around what Covey calls the 'circle of influence'. While this is quite a basic concept, it probably will have the biggest influence on your behaviour as it did mine. "

Saturday, June 18, 2005

Act online training software - Act Secrets

Act online training software - Act Secrets: "Managing Client Relationships for the small to medium size business: Act Software
Client Relationship Management is a very difficult function to perform for most small businesses. Often the procedures that exist worked well in the beginning, but with all the other more tangible needs demanding time, little focus is put to the increasing demands of CRM.
Act Software is designed for the small to medium business. Priced for up to 50 users it is the key CRM tool for many businesses world wide. I am very impressed with this software but I was struggling with remembering all the functions and really getting the most value out of the tool. I bought all the books and tried to use the online help but in the end I required a consultant's help. This is where I met the designer of a fantastic tool.

I like being shown how to do things and act6secrets does just that, when I want and when I need it. For the cost of just a few consultants' visits and the convenience of when I want it, I am a constant user of Act6secrets to ensure I get the best out my investment in this great CRM tool. When I have major events, I often have temp staff help me. No matter their experience with Act, with just 15 minutes using Act6secrets they are able to start doing productive work. I could not ask for anything more. I highly recommend this tool.

I have seen user courses for Act that cost four times as much and you walk away with only a memory! If you already have Act software running you may be struggling with some of the advanced features or training up new users. Captured live has an affordable solution. Online training, when you need it.

Procedures around CRM help to ensure the natural skill of one individual can be spread amongst other staff members, taking both the pressure off and the risk away from one individual. Some basic procedures will help ens"

Friday, June 17, 2005

Leader 2 Leadership - Leadership Style

Leader 2 Leadership - Leadership Style
Leadership style is a matter of choice and personal preference. Here are some key books and links.
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